Member Services Team Responsibilities

These positions report to the Director of Member Services.

Membership Registrar

Membership Registrar

Welcome Desk and Guest Registration

Job Overview

Welcome Desk and Guest Registration Leader will work closely with the Membership Data Team Leader.

This role is instrumental in welcoming members to each meeting. Organization and maintenance of the nametags is an ongoing task that allows all members to greet each other by name. The Membership Team Leader must liaise with the Membership Data Leader. Membership lists are updated regularly and delivered to other Team Leaders to ensure communication with members is seamless. The Membership Team Leader is a wonderful opportunity to get to know all the members in the club.

 

Responsibilities and Duties

  • Arranging to have the nametag boxes available for all meetings and stored at the end of each meeting.
  • Greeting members and guests at meetings.
  • Responding to email queries from potential new members (from the website) and the public.
  • Liaising with the Membership Data Leader and other Team Leaders.
  • Processing new memberships (including checking the post office box regularly) and assigning competition initials
  • Emailing a welcome letter and necessary attachments to new members.
  • Organizing 4 meetings for Renewals in April and May.
  • Emailing, over the summer, members who did not renew at meetings.
  • Making recommendations to the Executive on Membership issues

Skills Required

  • Organizational skills
  • Familiarity with Word
  • Problem Solving
  • Sociable

Membership Database Leader

Reports To

The Membership Database Team Leader will report to the Director of Membership

 

Job Overview

The Membership Database Team Leader will work closely with the Membership Team Leader to record data from New Applications and from the Renewal Forms.

 

Responsibilities and Duties

  • Maintaining and updating member information on the Membership database.
  • Working with the Database Print Team to print nametags and membership cards.
  • Distributing updated membership and volunteer lists (Excel spreadsheets) to various team leaders.
  • Working with the Constant Contact communications team to ensure the club email list is up-to-date.
  • Co-coordinating with the Treasurer to ensure the proper recording of membership revenue.
  • Providing monthly membership statistics reports to the Executive.
  • Making recommendations to the Executive on membership policies.

Skills Required

  • Organizational skills
  • Strong database computer skills
  • Problem Solving skills

Online Registration System Team

Online Registration System Team

Marketing

Marketing

Outings Coordinator

Outings Coordinator

Workshop Coordinator

Workshop Coordinator

Refreshments

Refreshments

Special Interest Group (SIG) Leaders

Locations Travel – Hilary Callin
Image Critique – Peter Van Rhijn
Creative – Michael Lemiski
Photo Editing – Linda Wiesner, Kevin White